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Services

We simplify processes. With our services we support our customers along their value creation chain – highly precise and tailored to their needs. We believe the best service is the one that customers do not notice, and it works. Our customers’ detailed specifications are also smoothly taken into consideration. This is our approach.

The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.

Jeff Bezos

To improve your company’s productivity, we offer the following services:

  • Tailor-made blends for all industrial sectors
  • Special blends on request
  • Just-in-time management delivery
  • Specific documentation
  • Non-disclosure agreements
     

We support you in commercial matters and production issues:

  • User and product applications
  • Hazardous-material management
  • Warehousing for inflammables
  • Management of special taxes and import duties
  • Documentation and general procedures 
     

In the Iberian market we are known for our quality service and customer care:

  • Just-in-time delivery – all year round
  • Fast delivery: 12 h / 24 h / 48 h (depending on your location)
  • Tailor-made packaging, labelling and documentation
  • Delivery in bulk, IBCs, drums and special packaging

Delivery options:

We offer the following packaging units (please contact us for any special inquiries):

  • 5,000 – 24,000 L: Road tanks.
  • 1,000 L: Plastic recyclable IBC.
  • From 185 L to 230 L: Drums.
  • 25 L: Plastic and metal carafes.
  • 5 L: Metal cans.

 

We offer our customers a wide range of packages and volumes:

  • COP (customer’s own packages).
  • Special formats on customer’s request.
  • Deliveries of several products in the same road tank (5 MT per product min.)

 

Bulk products:

Capacity: 6,000 MT in our facilities, apart from tanks in Barcelona’s port for specific needs. We have four high-precision loading/downloading stations which allow us to manage multiple orders simultaneously, maintaining the high quality standards we demand in all our processes.

 

Packaged products:

Capacity: Our own warehouse stores up to 4,000 square metres. External warehouses distributed around Iberia can store around 4,500 pallets, which equals a quantity of 3,800 MT of packaged products.

  • Characteristics: All of our warehouses are certified according to the requirements of the legislation for product storage. They also include an advanced firefighting network and are subjected to constant controls to prevent risks and accidents.
  • Packaging: We have four independent packaging lines with different supply pipes in order to prevent any contamination.